The position will handle phone customer sales transactions; Sourcing and distributing general information on all events held at the Kennedy Center; Managing large amounts of inbound calls in a timely manner; Sourcing new sales and upsales through inbound calls; Assisting patrons with Accessible ticket requests and discount ticket programs. Operators must communicate effec

The Washington National Opera (WNO) Costume Department is hiring for multiple positions with varying contract lengths for the 2022 2023 season. Stitcher Assist with the construction, fitting, alteration, and refurbishment of costumes for all WNO productions, galas, concerts, and events. Contribute to the efficient and professional execution of work performed in the Costum

Production Planning Consult with Costume Designers and Directors to establish parameters for each production regarding schedule, expectations, style, function, and materials. Analyze new costume designs, costumes to be rented, or costumes to be remounted. Determine cost and time feasibility, and identify any potential problems. Supervise and assist in the collection of cr

Company Management Book travel and accommodations for KCACTF Regional Festivals and National Festival, summer intensives, and various other trips; assist with registration of KCACTF National Festival participants; coordinate artist hospitality; and serve as a primary contact for artists and participants. Event/Production Logistics Assist in preparation for the KCACTF Nati

Revenue Generation and Budget Management Responsible for forecasting the fundraising targets and net margins for all major fundraising events, and ultimately meeting or exceeding those targets. Oversees the development and management of multi year fundraising pipelines to meet revenue targets. Collaborates with frontline teams across the Development Office to ensure goals

Development Operations Submit all gift entry paperwork on behalf of the WNO Devo team Collaborate with frontline fundraising team in the drafting and mailing of donor acknowledgment letters. Manage processes such as donor ticket tracking, performance seat book list pulls, and coordinating special event reservations cross departmentally throughout the season. Provide donor

Collections work Appraises, weeds, accessions, arranges, and describes archival materials in a variety of formats, including digital and audiovisual content Drafts and executes processing plans, finding aids, and other deliverables to enhance access to archival materials Drafts, executes, and oversees digitization project plans based on departmental priorities Content man

Provide financial management and oversight of the Kennedy Center's Trust budget, including both operating and capital budgets. Oversee dissemination of quarterly and monthly budget variance reports. Lead the analysis of current year budgets and projections by developing and maintaining complex financial analysis on the entirety of the Kennedy Center's Trust operations. Es

Production Management Manage all aspects of advance and production for assigned concerts, and support production for complex concerts requiring more than one production manager. Create, compile, and disseminate production documents including technical schedules, stage plots, and event sheets. Liaise with the stage crew to ensure all lighting, sound, video, and other produ

Signature Event Guest Management Manages registration logistics for each signature event, including requesting tables for set up, staff training, and day of management Manage on site registration at all signature events, including pre event logistics and real time customer service needs. Ensure registration table staff are efficiently trained and that the registration pro

Transaction accounting Enter daily, weekly, monthly, quarterly and/or annual transaction data into the accounting system. Verify financial data and supporting documents received for accuracy; prepare and enter general ledger journals for assigned areas; and interact with program personnel and other finance team members to resolve questions and obtain revisions to data pro

Solicit funders at all levels, helping to ensure their continued interest in and goodwill toward the Kennedy Center. Draft/edit proposals, final reports, solicitation letters, and other written materials as needed. Includes the submission of budget and financial information, and requires frequent interdepartmental engagement. Provide oversight to Assistant(s) in processin

Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager's absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Coordinates licensing and production aspects for all rental events, provides cost e

Setup the lounge space two hours before each show start time. Ready the bar are for service and prepare coffee and snacks. Open the lounge space to donors one hour prior to show start time. Serve donors pre show and during intermission, including taking orders for food and beverage, preparing basic cocktails, and serving light food and snacks. Bus tables and replenish sna

Operates a shuttle bus/van or its equivalent in size and/or load capacity to transport persons to and from specified destinations, according to scheduled timetable or as directed. Performs routine vehicle maintenance, such as checking oil, water, and tires; reports any non routine problems or malfunctioning equipment to management. Follows specified instructions, procedur